 |
|
ASSIGNMENT PROFILES
| Business Process Reengineering |
The Client
The client was a software development company engaged in 100% export of software services for clients in UK and US.
The Brief
To review operational processes and identify gaps if any.
Write processes to cover gaps.
Our Approach
- Studied the existing processes on paper and in practice.
- Identified gaps in cross-functional processes.
- Developed processes in consultation with owners and users to plug gaps.
- Reviewed the impact on functioning of the organization for a period of three months.
Our Achievements
- Reduced wastage of time and material through better coordination.
- Improved support services through a single window system integrating with several processes.
- Net savings of 60 man days per month
Go Top
|
|
|
