The Client
The client was a franchisee of a US based international IT service provider. The company provides IT advisory services to IT and non-IT industries throughout India.

The Brief
To identify and address team issues that impact performance negatively.

Our Approach

• Took a multi disciplinary approach to study the behavior at the individual and organizational level.
• Identified factors directly and indirectly affecting group synergy and performance.
• Recommended improvement in systems and processes, role clarity and organization structure.
• Provided a time-bound action plan for execution of recommendations.
• Monitored progress and provided mentoring services where needed.

Our Achievements

• Higher levels of individual and group performance achieced.
• Overall business performance parameters improved considerably